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Computer telephony integration
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#	Item
341	OptimSys-logo-krivky-outlined Add to Reading List Source URL: www.optimsys.com Language: English - Date: 2014-02-02 11:21:32 Telephony Call centre Computer telephony integration Customer service Telemarketing Marketing Business Customer experience management
342	R EDEFINING CUST OM E R CONTACT CIRRUS CONTACT CENTRE PRO CIRRUS CONTACT CENTRE Add to Reading List Source URL: www.cirrusresponse.com Language: English - Date: 2013-08-21 09:46:21 Cloud ADC Cirrus Interactive voice response Cirrus cloud Cirrus Electronics Call centre Computer telephony integration Telephony
343	Microsoft Word - Oracle Contact Center Anywhere DS v1.7.doc Add to Reading List Source URL: www.promero.com Language: English - Date: 2014-04-08 20:49:43 Computer telephony integration Oracle Corporation Oracle CRM Call centre Oracle Database Siebel Systems Software Information technology management Computing
344	Critical Information Summary: NodePhone Business Trunk Information About the Service NodePhone Business Trunks provide a business-grade SIP trunk voice solution, enabling the full benefits of VoIP in conjunction with yo Add to Reading List Source URL: www.internode.on.net Language: English - Date: 2013-03-11 22:10:28 Telephone numbers Computer telephony integration Business telephone system Local number portability Telephone call Voice over IP Telephone numbers in the United Kingdom Telephony Technology Electronic engineering
345	FACT SHEET Call queuing services TMD offers two types of call queuing services. The Uniform Call Distribution (UCD) service – suitable for a low call volume contact centre where only basic queuing features are require Add to Reading List Source URL: www.tmd.tas.gov.au Language: English - Date: 2011-06-19 23:33:30 Electronics Automatic call distributor Call centre Hold Auto dialer Teletraffic Virtual queue Interactive voice response Computer telephony integration Telephony Electronic engineering
346	Partnerships One of the challenges when implementing an IP Telephony solution is balancing data and voice on a converged network. The New South Wales Registry of Births, Deaths and Marriages selected a Cisco Certified Pa Add to Reading List Source URL: www.allcomnetworks.com.au Language: English - Date: 2011-10-10 19:47:53 Electronics Computer telephony integration Cisco Unified Communications Manager Cisco Systems Cisco IOS Voice over IP Voice-mail Call centre Business telephone system Electronic engineering Telephony Videotelephony
347	VoiceGuide ACD Introduction VoiceGuide ACD system is included as part of VoiceGuide v7. Features: - Add to Reading List Source URL: www.voiceguide.com Language: English - Date: 2013-11-28 20:19:18 Electronic engineering Dialer Electronics Virtual queue Computer telephony integration Interactive voice response Call centre
348	Microsoft Word - FreePBX SIP Trunk Setup 1.docx Add to Reading List Source URL: customer.questblue.com Language: English Software Business telephone system Computer telephony integration SIP connection Asterisk Mobile technology Session Initiation Protocol Telephony Electronic engineering Videotelephony
349	Microsoft Word - pbx_manual_user_en_101008_clean.doc Add to Reading List Source URL: www.brekeke-sip.com Language: English - Date: 2010-10-08 14:49:54 Computer telephony integration Call parking Telephone exchanges Call pickup Brekeke PBX VoIP phone Conference call Extension Voice-mail Telephony Electronic engineering Business telephone system
350	Microsoft Word - Telephone AMCX.docx Add to Reading List Source URL: www.dgca.nic.in Language: English - Date: 2014-01-08 03:58:09 Computer telephony integration Telephone Electrical wiring Technology Electronic engineering Business telephone system

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